Refund policy

Return and refund policy

At Saved & Sober By Jesus Clothing, we place the highest importance on ensuring that every customer feels secure in their purchase and fully confident in the process. Because of this, we have developed a return and refund policy that is as detailed and transparent as possible, allowing you to understand exactly how returns are handled, what to expect in terms of processing, and how our delivery guarantees are upheld. We encourage every customer to read through this policy carefully in its entirety before beginning a return request, as the conditions outlined here are essential to keeping our system fair and consistent for everyone.

ALL SALES MADE THROUGH SAVED & SOBER BY JESUS ARE FINAL. WE DO NOT OFFER RETURNS OR REFUNDS UNLESS THE ITEM IS DAMAGED OR DEFECTIVE.

If your order arrives damaged, you must contact Saved & Sober By Jesus within 48 hours of delivery and provide clear photographic evidence of the damaged item and packaging. Claims submitted without images or outside this timeframe will not be accepted.

Once the damage is verified, Saved & Sober By Jesus may offer an exchange for the same item, subject to availability. Refunds will not be issued.

Customers are responsible for all shipping costs associated with exchanges, including return shipping and reshipment.

Saved & Sober By Jesus is not responsible for damage caused after delivery, normal wear and tear, or issues resulting from improper use or care of the product.

By placing an order with Saved & Sober By Jesus, you acknowledge and agree to this Return & Refund Policy.

Because our pieces are offered as custom-made, we feel it important to clearly set expectations around delivery. We guarantee that every item you order will be delivered to your doorstep within 180 days (six months) at the absolute maximum. While most orders arrive much sooner, certain custom-made items may take longer than others due to their custom production process. We kindly ask that you remain patient and prepared to receive your high-quality piece whenever it arrives within that guaranteed timeframe. In the unlikely event that your order does not reach you within 180 days, you will be entitled to a full refund of your purchase, returned to your original payment method.

We thank you for supporting Saved & Sober By Jesus.